Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday) after payment is received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a confirmation email with tracking details.

Order Cutoff Time: Orders placed before 5:00 PM (EST)(GMT-05:00) Eastern Standard Time (New York) on a business day are typically processed the same day. Orders placed after 5:00 PM (EST), on weekends, or on public holidays will be processed on the next business day.


Shipping (Transit) Times

The delivery times below refer to shipping time only, after your order has been processed.

United Kingdom

  • Shipping time: 6–9 business days (Monday to Friday)

United States

  • Shipping time: 6–9 business days (Monday to Friday)

Australia

  • Shipping time: 7–10 business days (Monday to Friday)

Delivery times are estimates and may vary due to customs clearance, local postal services, peak periods, or other factors beyond our control.


Shipping Costs

Shipping costs depend on your location and order value and are calculated at checkout.

United States

  • Orders under $75: $4.95 shipping

  • Orders over $75: Free shipping

United Kingdom

  • Orders under £56.68: £4.00 shipping

  • Orders over £56.68: Free shipping

Australia

  • Orders under A$108.09: A$8.00 shipping

  • Orders over A$108.09: Free shipping

All applicable shipping costs and free shipping eligibility are clearly shown at checkout before payment.


Tracking Your Order

All orders include tracking.

Once your order ships, you’ll receive an email with a tracking number so you can follow your delivery in real time.


Delays

While we aim to deliver orders within the estimated timeframes, RUNNR Activewear is not responsible for delays caused by customs clearance, incorrect shipping details provided by the customer, carrier delays, weather conditions, or other circumstances beyond our control.


Lost or Stolen Packages

If your package appears lost in transit, please contact us at Support@runnractive.com and we’ll assist you.

Once a package is marked as delivered by the carrier, responsibility transfers to the customer.


Contact

For any shipping-related questions, contact us at:

 support@runnractive.com